A cookie is a small piece of data (text file) that a website – when visited by a user – asks your browser to store on your device in order to remember information about you, such as your language preference or login information. Those cookies are set by us and called first-party cookies. We also use some third-party cookies, which are cookies from a domain different than the domain of the website you are visiting. More specifically, we use cookies and other tracking technologies for the following purposes:
Google Analytics
We use Google Analytics to measure how you use our website so we can see if it does what you need. Google Analytics do not tell us your name or your IP address. It sets cookies that store information about: how you got to the site, which pages you visit and how long you spend on them, what you click when you first arrive.
We do not allow Google to use or share the data about how you use this site.
Microsoft Clarity
We use Microsoft Clarity to measure how our website is used. Clarity sets cookies to store information so it can create reports about sessions, clicks and downloads. It also creates heatmaps and session recordings. This data is anonymised.
These cookies may be set by third party websites. They do things like measure how you view YouTube videos that are on our site. They include cookies from Qualaroo, a pop-up tool we use to display surveys and messages to visitors on the site.
These cookies do things like remember your preferences and the choices you make to personalise your experience of using the site.
These essential cookies do things like remember your progress through a form (for example when you give us feedback about a health or social care service). They always need to be on. Find out more about cookies on CQC.org